Hero 18 Sunrise Repel

Customer Service

The MtnLogic Guarantee

We want you to be completely satisfied with your purchase. If your product is found to be defective upon delivery, please contact MtnLogic Customer Service at customerservice@mtnlogic.com.

All MtnLogic products are fully warranted to the original owner against manufacturers’ defects in materials and workmanship for two years from the date of purchase. We will replace or repair at our option any MtnLogic products found to be defective, exclusive of damage caused by improper or unreasonable use.

Shipping Information

All orders are shipped via UPS or USPS. Alaska, Hawaii, and Canada are shipped via the United States Postal Service.

Standard USPS Shipping Free

USPS Ground Shipping - Alaska, Hawaii and Canada $15

2-Day Shipping (not available in Alaska, Hawaii, or Canada) $20

Returns & Exchanges

You may return items purchased from the MtnLogic website for a full refund within 30 days of purchase. All returned items must be in the original packaging and must be clean, unworn, unwashed and unaltered. Exchanges are welcome within 30 days.

Please send returns or exchanges back to us at the below address. We will process the return within a couple days of receiving the package and the refund generally appears on your credit card statement within 5-10 business days.

STEP 1: Print and complete our Return Authorization Form

STEP 2: Ship your package back to us at the appropriate address listed below. 

STEP 3: MtnLogic will receive and process your request as listed on the return/exchange form. Sweet!

UPS or FedEx (recommended)
Attn: Returns
30027 SR 706 E
Ashford, WA 98304

US Postal Service
Attn: Returns
Ashford, WA 98304

If you have any questions, please give us a shout at customerservice@mtnlogic.com.